Scheduling Software FAQ
Everything you need to know about Senzii and how intelligent scheduling works.
What is staff scheduling software?
Staff scheduling software is a tool that helps businesses create, manage, and distribute work schedules for their employees. Modern scheduling software like Senzii goes beyond basic calendar tools by using AI to match the right staff members to the right shifts based on skills, certifications, proximity, and availability — ensuring every shift is covered by the best-suited person.
How much does scheduling software cost?
Senzii costs $5 per staff member per month with a 14-day free trial. No credit card is required to start, and there are no hidden fees or annual contracts. You only pay for the staff you actually schedule. Traditional scheduling tools charge $29–$99/month for fixed tiers, but Senzii's per-seat pricing means small teams pay less.
Can scheduling software handle multiple locations?
Yes. Senzii supports multi-location scheduling out of the box. You can manage staff across different work sites, assign shifts by location, and view schedules for each site independently or as a unified dashboard. This is particularly valuable for home healthcare agencies, construction companies, and logistics operations that dispatch staff to multiple job sites daily.
Does scheduling software work on mobile?
Senzii includes a mobile app for both iOS and Android. Staff can view their schedules, update availability, receive shift notifications, and see directions to work sites — all from their phone. Managers can approve changes and monitor coverage on the go. The mobile experience is designed for field staff who rarely sit at a desk.
How does AI-powered scheduling work?
Senzii's AI matching engine evaluates every available staff member against each open shift using multiple factors: required skills and certifications, proximity to the work site, availability preferences, shift history with the client, and fairness across the team. The system proposes the best match and the manager approves it before it goes live. This reduces manual matching time by up to 80% while improving fill rates.
Can employees swap shifts with each other?
Yes. Senzii includes a shift swap feature where employees can request to trade shifts with qualified coworkers. The system verifies that the replacement meets all shift requirements (skills, certifications, availability) before presenting the swap for manager approval. This eliminates the back-and-forth texting and phone trees that plague manual scheduling.
What industries benefit most from scheduling software?
Senzii is built for industries with complex staffing needs: home healthcare (caregiver matching by certification and client preference), construction (crew scheduling by trade and site), logistics (shift scheduling with forklift and CDL requirements), restaurants (station-based scheduling for FOH/BOH), retail (traffic-based staffing), legal services (receptionist and paralegal coverage), and any field service operation.
How long does it take to set up Senzii?
Most teams are up and running in under 30 minutes. You create an account, add your staff members with their skills and certifications, define your shift types, and start scheduling. There's no implementation fee, no onboarding consultant, and no lengthy setup process. The interface is designed to be intuitive for managers who are not technical.
Can I import my existing schedule?
Yes. Senzii supports CSV import for staff rosters, shift templates, and existing schedules. You can also use the template generator tool to create shift patterns and import them in bulk. If you're migrating from another scheduling tool, our support team can help map your data.
What happens if a staff member calls out at the last minute?
When a staff member calls out, Senzii immediately identifies all qualified, available replacements ranked by match score (proximity, skills, shift history). The manager selects a replacement with one click, and the replacement receives an instant notification. This turns a 45-minute phone tree into a 2-minute decision — dramatically reducing unfilled shifts and overtime costs.
Is my scheduling data secure?
All data is encrypted in transit (TLS 1.3) and at rest (AES-256). Senzii is GDPR compliant and undergoes regular security audits. Enterprise plans include SSO, audit logs, and advanced permission controls. We never sell or share your data with third parties.
Can I try Senzii before committing?
Yes. Senzii offers a 14-day free trial with full access to all features. No credit card required to start. You can create real schedules, add real staff, and test the AI matching engine with your actual data. If you decide it's not for you, there's nothing to cancel — the trial simply ends.
Does Senzii integrate with payroll systems?
Senzii integrates with popular payroll and accounting tools including QuickBooks and ADP. Time tracking data from approved shifts can be exported directly to your payroll system, eliminating manual timesheet entry. Calendar integrations are available on all plans, and custom integrations are included with Enterprise.
What makes Senzii different from When I Work, Deputy, or Homebase?
Senzii's key differentiator is AI-powered shift matching. While When I Work, Deputy, and Homebase help you build schedules manually, Senzii automatically proposes the best staff member for each shift based on skills, proximity, and history. This is critical for industries like home healthcare where matching the right caregiver to the right client matters. Senzii also charges $5/seat vs $29–$49/month for competitors, making it more affordable for growing teams.
Can scheduling software help with labor law compliance?
Yes. Senzii includes labor law compliance monitoring that flags potential violations before they happen — including overtime thresholds, mandatory break requirements, consecutive shift limits, and certification expirations. The compliance checker tool provides a free assessment of your scheduling practices across five risk categories.
Still have questions?
Start a free 14-day trial — no credit card required. See how Senzii works with your real staff and shifts.