Route last-minute callouts to the nearest available, certified worker—in seconds, not 30-minute phone trees. Built for home healthcare, construction, and logistics.
Start Free Trial — $5/seatAt 5:47 AM, a caregiver calls in sick. Their first visit is at 7:00. You need a replacement with the right certification, close to the client, available this morning. In most organizations, this means calling down a list—hoping someone picks up, hoping they have the right credentials, hoping they are close enough to make the visit on time.
Managers spend an average of 25–40 minutes resolving a single callout. During that time, the shift is uncovered, the client may cancel, and the manager is not doing anything else. For agencies with 5+ daily callouts, that is 2–3 hours of manager time lost every day—just to coverage gaps.
Senzii eliminates the phone tree. When a shift opens, the system automatically identifies the best replacement and sends the offer. If the first worker declines, it cascades to the next best match—no manual intervention needed.
Every on-call assignment evaluates four signals simultaneously:
| Signal | What It Prevents |
|---|---|
| Proximity | Sending a worker 45 minutes away when one lives 5 minutes from the site |
| Certification match | Assigning someone without the required CNA, RN, forklift, or OSHA credential |
| Availability | Double-booking someone who already has a conflicting shift |
| Overtime status | Pushing someone from 38 to 46 hours when an alternative exists |
When a worker calls out, Senzii instantly identifies the best replacement based on proximity, skills, availability, and overtime status. No phone tree needed.
Set up rotation schedules for who is first responder. Define rotation frequency, blackout periods, and standby compensation rules. Workers see their on-call weeks in advance.
If the first-choice replacement declines, Senzii automatically sends the offer to the next best match. The shift stays covered without a manager in the loop.
Only workers with valid, non-expired certifications for the shift's requirements are included in the candidate pool. Compliance is automatic, not manual.
Before an on-call assignment is confirmed, Senzii checks the worker's current hours. If the assignment would trigger overtime, the system flags it and suggests alternatives.
Workers receive push notifications for on-call offers. They accept or decline with one tap. No phone tag, no voicemail, no waiting.
When a caregiver calls out, the client's visit is at risk. Senzii routes the replacement to the nearest available caregiver with the right certification (CNA, RN, LPN) who has worked with this client before when possible. Continuity of care is preserved. Learn more about our home healthcare scheduling.
A no-show on a construction site means a crew is short-handed, which means the schedule slips. Senzii identifies available workers with the right trade skills (electrician, plumber, equipment operator) who are closest to the site. See our construction scheduling solution.
Dock windows do not wait. When a forklift operator or picker calls out, you need a replacement who is certified, available, and can reach the warehouse before the window closes. Senzii handles this automatically. Explore logistics scheduling.
| Feature | Senzii | When I Work | Deputy | Manual/Spreadsheet |
|---|---|---|---|---|
| Automatic callout routing | ✅ Yes | ❌ Manual | ❌ Manual | ❌ Phone tree |
| Proximity-based matching | ✅ Yes | ❌ No | ❌ No | ❌ No |
| Certification filtering | ✅ Yes | ❌ No | ❌ No | ❌ No |
| Overtime prevention alerts | ✅ Yes | ⚠️ After 40h | ⚠️ After 40h | ❌ No |
| Shift cascade (auto-reassign) | ✅ Yes | ❌ No | ❌ No | ❌ No |
| Mobile shift acceptance | ✅ Yes | ✅ Yes | ✅ Yes | ❌ No |
| Price | $5/seat | $20+/user | $15+/user | Free (but costs hours) |
Automate your on-call scheduling. Route coverage gaps to the right person, automatically. $5/seat/month, all features included.
Start Free TrialNot ready for a trial? Use our free on-call rotation generator to instantly build a fair rotation schedule with fairness scoring and CSV download. No signup required — just enter your team and coverage rules.
Generate Your Rotation →Try our other free tools — no signup required: